Welcome to Konzept Automation.
These Terms & Conditions govern the use of konzeptautomation.com and the purchase of products offered through our website.
By using our website or placing an order, you agree to these Terms, subject to your rights under applicable law.
1. About Konzept Automation
Konzept Automation distributes motors, remote controls, power supplies, receivers, and related motorization products and accessories.
Products may be manufactured by independent third-party manufacturers.
Unless explicitly stated otherwise, Konzept Automation is not the manufacturer of the products offered for sale.
2. Product Information
We make reasonable efforts to provide accurate product descriptions, specifications, images, prices, and compatibility information.
Product specifications and availability may change.
Manufacturer images may differ from the delivered product in packaging, finish, included accessories, or configuration.
Customers should review the applicable product specifications before purchasing.
3. Product Compatibility
Motorization components must be selected according to their intended application and technical requirements.
Compatibility may depend on:
- Motor type and model
- Voltage and power requirements
- Torque and speed specifications
- Communication protocol
- Product dimensions and load
- Compatible accessories
- Installation configuration
Products from different manufacturers or technology families are not necessarily interchangeable.
Customers and installers are responsible for verifying compatibility before installation. We may provide guidance based on the information supplied to us, but compatibility advice does not replace applicable manufacturer specifications.
Nothing in this section limits rights or remedies available under applicable law.
4. Orders and Acceptance
Submitting an order constitutes an offer to purchase the selected products.
An automated order acknowledgment confirms receipt of an order but does not necessarily constitute final acceptance.
We may reject or cancel orders where permitted by law, including where a product is unavailable, payment cannot be authorized, or a genuine pricing or listing error has occurred.
If we cancel an order after collecting payment, we will issue the refund required by applicable law.
5. Pricing and Payment
Prices are displayed in the currency identified at checkout.
Applicable taxes, delivery charges, and other permitted fees will be disclosed before order submission.
Customers must provide accurate billing information and use an authorized payment method.
Trade accounts may have separately agreed pricing and payment arrangements.
We reserve the right to change advertised prices prospectively, subject to existing contractual obligations and applicable law.
6. Product Availability
Product availability is subject to inventory, supplier availability, and fulfillment conditions.
Some products may require additional processing or manufacturer ordering.
If fulfillment is delayed, we will communicate available options and comply with applicable order-cancellation and refund requirements.
7. Shipping and Delivery
Shipping conditions are described in our Shipping & Delivery Policy.
Customers must provide complete and accurate delivery information.
Any allocation of responsibility for shipping damage, loss, or delivery must comply with applicable law.
8. Returns and Cancellations
Returns and cancellations are governed by our Returns & Refunds Policy and Cancellation Policy, subject to applicable consumer-protection laws.
We generally do not accept discretionary returns of correctly supplied products based solely on a change of mind or customer selection error.
This restriction does not remove statutory cancellation, refund, or other consumer rights.
9. Manufacturer Warranties
Products may be covered by warranties offered by their respective manufacturers.
Warranty eligibility, duration, exclusions, and claim procedures depend on the product and manufacturer.
Konzept Automation does not provide an additional independent product warranty unless expressly stated in writing.
Nothing in these Terms limits non-excludable statutory rights.
10. Installation and Safety
Motorization products must be installed and operated according to manufacturer instructions and applicable electrical, building, and safety requirements.
Products requiring electrical installation should be installed by appropriately qualified professionals where required.
Improper installation or use may create safety risks, equipment damage, or warranty issues.
11. Trade Accounts
Business customers may be subject to additional trade-account conditions concerning eligibility, pricing, payment, credit, and purchasing arrangements.
Where separate trade terms apply, their relationship to these Terms will be specified.
Consumer rights that cannot legally be waived remain unaffected.
12. Intellectual Property
Website content, branding, graphics, descriptions, and other materials are protected by applicable intellectual-property laws.
Manufacturer trademarks and brand names remain the property of their respective owners.
Content may not be reproduced or commercially reused without the necessary authorization.
13. Website Availability
We work to maintain website availability and accuracy but cannot guarantee uninterrupted access.
We may update website functionality, product listings, or technical information.
14. Liability
To the extent permitted by applicable law, Konzept Automation is not responsible for losses arising from improper installation, unauthorized modifications, incompatible component combinations, or use contrary to manufacturer instructions.
Any further limitation or exclusion of liability is subject to applicable law and does not exclude liability that cannot legally be limited.
15. Governing Law
These Terms are governed by the laws of [Confirmed Province or State] and applicable federal laws, subject to mandatory consumer-protection provisions that may apply in a customer’s jurisdiction.
16. Changes to These Terms
We may update these Terms periodically.
Changes will apply prospectively, except where otherwise permitted by law.
The Terms applicable to an accepted order will not be changed retroactively without a valid legal basis.
17. Contact
Konzept Automation
Legal Business Name: Konzept Interiors Inc.
Address: Woodbridge Ontario, Canada
Email: info@konzeptautomation.com
Website: https://konzeptautomation.com/